THE EFFECT OF WORK-LIFE BALANCE AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE MEDIATED BY WORK STRESS (Study at the Department of Tourism and Culture of Lamongan Regency)

Abstract

This study aims to examine the effect of work-life balance and job satisfaction on employee performance mediated by work stress. The study was conducted at the Lamongan Regency Tourism and Culture Office with a quantitative approach and involved 51 respondents. Data collection used a survey approach and the research instrument was a questionnaire measured using a Likert scale. Data analysis was carried out using Structural Equation Modeling (SEM) through the SmartPLS 3.0 program. The results showed that job satisfaction had a positive and significant effect on employee performance, while work-life balance did not have a significant effect. In addition, work stress did not mediate the relationship between work-life balance and job satisfaction on employee performance. These findings provide insight into the importance of job satisfaction in improving employee performance and show that work stress does not always act as an intervening variable.